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Click on print gives save as window

New Here ,
Nov 15, 2016 Nov 15, 2016

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I cannot print anything in adobeDC. When i hit print everytiime it goes to save as prn. This has been constant since upgrage to dc

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Print and prepress

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correct answers 1 Correct answer

Adobe Employee , Nov 16, 2016 Nov 16, 2016

Hi gerloffm,

If you are referring to the 'Print' option in the Print dialogue box, please check if you have selected the correct printer name from the drop down list provided.

Go to 'Advanced' tab in Print dialogue box and unmark the "Print to file" option.

Let us know if issue still persists.

Regards,

Meenakshi

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Adobe Employee ,
Nov 16, 2016 Nov 16, 2016

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Hi gerloffm,

If you are referring to the 'Print' option in the Print dialogue box, please check if you have selected the correct printer name from the drop down list provided.

Go to 'Advanced' tab in Print dialogue box and unmark the "Print to file" option.

Let us know if issue still persists.

Regards,

Meenakshi

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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