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Participant
November 15, 2016
Answered

Click on print gives save as window

  • November 15, 2016
  • 1 reply
  • 372 views

I cannot print anything in adobeDC. When i hit print everytiime it goes to save as prn. This has been constant since upgrage to dc

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Correct answer Meenakshi Negi

Hi gerloffm,

If you are referring to the 'Print' option in the Print dialogue box, please check if you have selected the correct printer name from the drop down list provided.

Go to 'Advanced' tab in Print dialogue box and unmark the "Print to file" option.

Let us know if issue still persists.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
November 16, 2016

Hi gerloffm,

If you are referring to the 'Print' option in the Print dialogue box, please check if you have selected the correct printer name from the drop down list provided.

Go to 'Advanced' tab in Print dialogue box and unmark the "Print to file" option.

Let us know if issue still persists.

Regards,

Meenakshi