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Participant
October 10, 2025
Question

Combine files process never finishes

  • October 10, 2025
  • 2 replies
  • 386 views

I've been using this function for 2 years without any issues. All in a sudden now any time I want to combine pdf files the process never finishes. Can someone tell me why or what I need to do to fix this?

2 replies

Participant
October 26, 2025

Hi @Lynnie2816,

This usually happens when one of the files you’re trying to combine is damaged or has embedded fonts or forms that Acrobat can’t process properly. Try these quick fixes:

  1. Open each PDF separately and save them again using “Save As” — this refreshes the file structure.

  2. Then go to File → Create → Combine Files into a Single PDF and add them one by one.

  3. If it still hangs, go to Help → Repair Installation in Acrobat to fix any program errors.

  4. Also, make sure you’re using the latest Acrobat version, since a few older builds had bugs with the combine feature.

After doing this, the combine process should finish normally.

Olivia Grooks 

Participant
October 27, 2025

Thanks so much for the tips. I will keep this in mind in the event it happens again.

Randy Hagan
Community Expert
Community Expert
October 10, 2025

We don't have much information to go on and help you. Can you share with us:

 

Which version of Acrobat?

Acrobat Pro? Standard? Premium? Reader?

What kind of system and OS?

Are you trying to compile a portfolio? Or are you creating PDFs from files in other formats to combine into a larger PDF?

Where are the source files located? On your system? On your physical networK? In a cloud service folder online?

 

With more information, we have a better shot at helping you. We need more to go on to help you.

 

Randy

Participant
October 26, 2025

I am also having this issue. I work on Adobe Pro, windows computer, the issue just started this week. All of the files are on my physical computer and I've tried both Chrome and Edge, but neither complete the process. It just says "Just a Moment... We're combining your files" and then quits after an hour or so. VERY frustrating. 

Randy Hagan
Community Expert
Community Expert
October 26, 2025

You may want to try the troubleshooting tree I outlined immediately above to see if it helps. If not, please get back with us with the information requested above and hopefully we can help you past your issues as well.

 

Randy