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Ollie 26
Ollie 26
Participant
November 15, 2016
Question

Combine files, right click context menu for combine now missing

  • November 15, 2016
  • 1 reply
  • 9324 views

Have always been able to combine 3 or more pdf files for sending for signature and now the drop down option to combine is missing.

Have acrobat pro dc cloud for teams.

I am on a Windows 10 machine which was upgraded from Windows 8, but has worked post upgrade.

This topic has been closed for replies.

1 reply

T
Tariq Dar
Legend
November 15, 2016

Hi Richard,

You may visit this thread: Acrobat Pro X combine context menu is present, it's just blank.

Use the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  Uninstall Acrobat, restart your machine and then install back.

Try again and let us know if that helps.

Regards,
Tariq Dar.

Ollie 26
Ollie 26Author
Participant
November 16, 2016

Hi Tariq

Many thanks for your reply.

The thread you refer to is not entirely relevant as my context menu isn't just blank. When I highlight 2 or more PDF's and right click I used to have an option to combine, I no longer have that option at all or even a blank space. I downloaded the cleaner tool, ran it and re installed Acrobat Pro DC, re started pc and nothing has changed. The other 2 pc's which are on the same account and network do not have this problem.

Regards

Richard

T
Tariq Dar
Legend
November 17, 2016

Hi Tariq

I have adjusted the file path and re-registered the dll successfully.

regsvr32 "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat Elements\ContextMenu64.dll"

In Microsoft word the adobe ribbon menu is present.

After a reboot the context menu for combining files is still not present when I select multiple PDFs for combining.

Richard


Richard,

You may try the suggestions from this help page: Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows

Also, you may try enabling an Admin user account and check if that makes any difference.

If above suggestions don't help. Let us know your contact information via private message: How Do I Send Private Message

-Tariq

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