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I work as IT support and i have one user who has Adobe Pro.
She wanted to compare two PDF files and find the differences.
We used the following procedure https://helpx.adobe.com/be_fr/acrobat/using/compare-documents.html
The result we expected wasn't what was shown in the How To.
We tried with two files and where we knew the differences but no good result either
Any ideas, solutions?
Hope you are doing well.
You did find the Help article for the comparison of two document. The steps mentioned here should work well: https://helpx.adobe.com/acrobat/using/compare-documents.html
However, it didn't in your case. Just curious to know what exactly went wrong and what was the difference between two document? Can you share it with example or the sample files itself?
Also, make sure that document you are working with isn't secured.
Just for testing, how about checking it with a different set of documents?
Yes we triend it with different documents but we didn't get the desired result
this issue is still not solved!