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Compare files not working

Community Beginner ,
Jul 30, 2021 Jul 30, 2021

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Hello, 

 

I work as IT support and i have one user who has Adobe Pro. 

She wanted to compare two PDF files and find the differences. 

We used the following procedure https://helpx.adobe.com/be_fr/acrobat/using/compare-documents.html 

 

The result we expected wasn't what was shown in the How To. 

We tried with two files and where we knew the differences but no good result either

Any ideas, solutions?

 

Kind regards

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General troubleshooting , How to

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Adobe Employee ,
Jul 30, 2021 Jul 30, 2021

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Hi Thomas,

 

Hope you are doing well.

You did find the   Help article for the comparison of two document. The steps mentioned here should work well: https://helpx.adobe.com/acrobat/using/compare-documents.html 

However, it didn't in your case. Just curious to know what exactly went wrong and what was the difference between two document? Can you share it with example or the sample files itself? 

Also, make sure that document you are working with isn't secured.

 

Just for testing, how about checking it with a different set of documents? 

 

Thanks,

Akanchha 

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Community Beginner ,
Aug 10, 2021 Aug 10, 2021

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Hello, 

 

Yes we triend it with different documents but we didn't get the desired result

 

Kind regards

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Community Beginner ,
Sep 06, 2021 Sep 06, 2021

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Hello,

 

this issue is still not solved!

any response?

 

kidn regards

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Community Beginner ,
Sep 12, 2022 Sep 12, 2022

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The Adobe compare tool works half the time, in my experience. Try using Draftable (https://draftable.com/desktop) for PDF comparison. I know this was over a year ago, but hopefully this will help. 

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Hi, do you know if there is something comparable out there for the Mac? It says that this app only works with Windows. (Having a lot of trouble with the compare tool at my job).

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Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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Drafts me has an online comparison tool as well as their desktop app. The online tool will work with a Mac.

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New Here ,
Oct 26, 2022 Oct 26, 2022

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I can't use that because we work with secure files. Thanks though!

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Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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PDFElement will be your best bet for that. I work for a law firm and that's what I have my one Mac user using. Best of luck! 😊

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New Here ,
Oct 27, 2022 Oct 27, 2022

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She wanted to compare two PDF files and find the differences.

https://www.centertekno.com/

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