Completely, fully disable 100% of any and all auto window resizing / document rezooming functions

[morganw4118444]

I seek a comprehensive list of all Acrobat functions that result in automatically resizing the window, or automatically adjusting the zoom level, of a newly opened document.  I do not want window size or initial zoom level to ever change, except when I make manual adjustments.  The automatic functions are a major hindrance and time-waster.

To the extent some of these functions might be settable in multiple different locations so that I have to go make sure the setting is set properly in each of the separate locations, I would also appreciate a listing of such duplicative interface toggles.

Cheers!

[steve_8887]

Hey Amal, 

I'm not sure you are grasping what the problem is.

This is still a giant PITA issue, I open fifty plus PDF spec sheets in a day and it is beyond infuriating that the knucklehead who created the spec sheet can take control of my computer and change how I have things laid out on my displays. I usually have a PDF version of a schematic open in almost a full-screen size then I open a random spec sheet for some item and it resizes my ADOBE window down to less than 1/3 of what I just had it open to.

I then have to resize the ADOBE window, then resize each of the tabs I had open.
And that needs to happen ten to fifty times per day. every day...

It is ridiculous that the creator of a document can take control of my program and that I have no way of disabaling that behavior.

It is a huge time-waster for me as every third spec sheet that I open, some BoneHead thought it would be great to make the users program to shrink itself down to fit just their special page.

This should be an option that can be disabled, "IGNORE DOCUMENT RESIZING PROPERTIES"

Freakin Pain in the Ass...

If there were a competitors program that would do what I need it to do, I would convince our company to abandon this POS program and anything else to do with ADOBE...

[the_zedman]

Couldn't have said this any better! 

This needs to be Adobe's top priority instead of designing another new UI.

[Amanda38127575wruk]

The zoom setting "Fit to Page" controls the size of the document in the
window.

The problem we are having is that the window itself moves and changes size
when opening some documents.

For example, I have my Adobe window open on my second monitor at a large
size (but not full screen). When I open certain documents, the WINDOW moves
to my primary monitor and resizes to a very tiny window.

How do we stop that from happening? How can I keep my Adobe window where I
want and at the size I want, regardless of the view settings in the
document I am opening?

[Vince19872008c4fr]

It's been an irritant for so many years for me and my team. We process hundreds of transactions daily, sometimes opening a quantity of files in the 4 digits. Such a simple thing that gives big headaches. and wastes a lot of our precious time putting back stuff where we want it on our own machines.

I have tried pretty much everything. My understanding is that this information is embedded in the file for use by Acrobat everytime this specific file opens, and there is no setting to ignore this information.

The only way I was able to prevent this behavior involved getting rid of Acrobat completely. Using a different app (Sumatra; portable version as we cannot install anything), those settings are not taken into account and the PDFs open where I want them. Unfortunately the price to pay for this workaround was too high; I was unable to get PDFs to open automatically after download in Edge (our API only works in Edge so this is another limitation). Meaning I had to click open individually in the dreaded yellow download bar for every single PDF that I received. I had to go back to Acrobat for that reason but satisfaction level is negative by now.

This deserves attention and a checkbox to ignore whatever data is embedded in those PDF that makes them fly around our desktops, recenter, flip monitors, resize and so on. That checkbox should also be checked by default really. Time to think about those who don't want their productivity impacted by other people's display preferences that have absolutely nothing to do with file compatibility or formatting.

[sapers.2]

This is completely unrelated to the actual problem of the window moving itself to another display and resizing on its own.

Clearly, you've never worked with a three-monitor setup, an ERP accounting system, and manually inputting invoices into it.

Here’s how I work:

• On the center screen: the ERP accounting program.

• On the right screen: my email client.

• On the left screen: I open invoices that I need to enter into the ERP system.

Now here’s the issue:
Over 90% of invoices that come as electronic documents (not scanned from paper) cause adobe reader to:
- Jump to the main (center) screen automatically.
- Resize itself and reset the zoom so the entire page is visible.

Dragging it back to the left screen and resizing it just so I can read the invoice is incredibly frustrating — especially since:

• The adobe reader window lags when I drag it (I click the window bar, drag mouse, then I have to wait about 2-3sec so the adobe reader actually "register this action" and move the window, then I can relese the mouse),

• It also lags when I try to resize it back to a readable size (same thing like dragging window: I have to keep mouse down and slight move it up and down to adobe reader "register the action" and resize the window, then I can release the mouse button)

This is not a workflow issue or a configuration preference — it’s a real usability problem.

[d_3940]

Thank you for your reply, Amal, but it does not address my question.  You have given instructions to set the Zoom to display a pdf as a default size within the window, but I was asking for instructions on how to stop the window itself changing size and position as pdfs sent to me by others are opened.

At present, I open numerous pdfs a day that are sent to me and, for each one, the Adobe window changes size and position on my screen, presumably to match how it was when sender closed it.   The window can become large, or small, move to the left or move to the right.   It means I must keep adjusting the window size and position as I work, so I can view the pdf properly and not obcure other work or toolbars. 

I can understand if the view settings within the window open as they were for previous User, but the window itself should not be moving around my screen.  No other app I am aware of does this.

Can you send instructions for how to keep the Adobe window the same size and position on my screen or is it not possible?  If it is not possible, then please may I request that this be looked into as a priority and a solution provided.  To have to keep adjusting window size and position on the screen is not user-friendly at all. 

[Amal.]

Hi there,

Hope you're doing well and sorry for the confusion.

The way a PDF file opens, like its zoom level, layout, or whether the window resizes is usually set by the person who creates the file. These settings are saved inside the PDF itself and control how it appears when opened by others.

If you’d like to stop the window from automatically resizing every time you open the file, you can try the following steps:

1. Open the PDF file in Adobe Acrobat 
2. Press Ctrl + D (or Cmd + D on Mac) to open the Document Properties window.
3. In the window that appears, go to the Initial View tab.
4. Under the section called Window Options, look for the option that says “Resize window to initial page.”
5. Uncheck this box to disable the automatic resizing.
6. Click OK to save the changes.

If the issue continues, please provide the following information: 

1. The current version of the operating system on your device

2. Small video recording of the steps you are taking (This will hep us replicating the issue at our end) 

3. The logs from the affected machine. To collect the logs, download the Log Collector tool https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html  and run it. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation by our development team.

[Edited Response]

[MF777]

Hello again Amal,

I don't think Adobe is grasping the problem, which commenters have been repeating. 

You solution works for 1 document at a time, AFTER you've opened it and AFTER it's already resized and moved your Acrobat window. And then you have to save the PDF. 

We need a solution that prevents PDFs from hijacking your window and screen. we open PDFs all day, and need control over that process for each PDF. 

[sapers.2]

Hi, and no – we’re not doing well, because we’ve been asking for this feature for years, and it feels like we’re just being ignored.

Either:

• You don’t understand the problem (or maybe the language? Is plain English too complex? Sorry, copy-paste answer won't work), or
• It looks like you're just pretending to help in order to get credit.
  If you really want credit, then sit down and write the few lines of code needed to stop the window from moving and resizing itself when we don't want it to. ---> Basically: completely ignore whatever the PDF file wants to do with the window - it's irrelevant compared to what the user wants (and that user is us — the real people actually trying to work with this software).

We have absolutely no control over the PDF files (e.g. invoices from company X generated by software Y).
We open dozens of these files, and they completely disrupt our workflow by forcing the window to move to another screen - It’s infuriating, and it wastes our time.

Stop wasting our time - it’s been explained more than a dozen times what we want.
Just push this “feature request” to the dev team already.

And you're lucky I asked ChatGPT to correct my message - it made this version is actually mellowed down.

[Caleb33837030v5yq]

I 100% agree with MF777's response. It makes no sense that we are unable to override the senseless settings that a PDF creator places for their document. Your solution only works for one document at a time and that is AFTER the doc is opened, resized, and moved. In addition, some creators decide to protect the PDF in a way that prevents us to even update the settings. Why are the settings saved within the PDF itself and not housed within the user's Adobe program settings? 

To reiterate the simple need we have:
"We need a solution that prevents PDFs from hijacking your window and screen". Just altogether remove the code that forces the window to move and resize itself. This is a useless feature that no one wants, and a lack of a simple solution to this inane issue is driving users away from your product. 

Do better.

[steve_8887]

Hi Amal,

To ask us to open fifty PDF's, change each files settings then save and close them only to re-open them so that they do NOT resize and relocate themselves is an utterly ridiculous solution..

We are not opening the same PDF's every day, these are new to us PDF's every day.

What we need is the option to disable this behavior that you described in your post.

<snip>
"The way a PDF file opens, like its zoom level, layout, or whether the window resizes is usually set by the person who creates the file. These settings are saved inside the PDF itself and control how it appears when opened by others."
</snip>

We do not care how the creator of this file wanted it to appear.

What we want is for the file to open nicely in our window, behave itself and not to trigger the resize and relocate that is hugely disrupting to our workflow.

It needs to be a checkbox option in Acrobats settings.     "IGNORE DOCUMENT RESIZING PROPERTIES"

[Dave Creamer of IDEAS]

The ignore document viewing properties is not a bad idea.

You should mention it here:

https://acrobat.uservoice.com/

(Search for similar ideas first.)

[steve_8887]

That is a Grand Idea Dave...

It's posted here, hopefully a ton of people will go click the "It's CRITICAL to me" button

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/50002860-ignore-...

[sapers.2]

I rembere there was already this issue up, but looks like some dumb dev marked it as resolved.

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/34261225-add-opt...

[Dave Creamer of IDEAS]

@sapers.2 I just commented on that user voice post. The engineer seems to think people work on one PDF a day. 

[sapers.2]

@Dave Creamer of IDEASand the same file 😑 .

[S. S]

Hi @sapers.2,

Hope you are doing well. Sorry for the experience with viewing files on Acrobat.

Would you mind reviewing the thread here and letting us know if this is what you are looking for: https://adobe.ly/4mRJeSp?

The values shared in the registry entries have to be reversed for it to take effect.

If this is not what you are looking for, do let us know, and we can investigate further.

Regards,
Souvik.

[Vince19872008c4fr]

Hi Souvik. Please note that this has nothing to do with the issue we are describing here.

We don't want all our documents to open maximized. We want to override initial view settings and those registry keys are not going to help with that. Thank you

[sapers.2]

NO, I AM NOT DOING WELL.

And NO, this is not the solution we were expecting!
Are you really so lazy that you can't even bother to understand the actual problem?
Or do you have trouble understanding what you read?

Because so far, you're just proving that — by suggesting random solutions that do not work!

Or maybe you're just some kind of bot meant to annoy people by pushing unusable "solutions" just to close the issue when no one replies anymore?

[steve_8887]

Amal, Souvik, and any other ADOBE Employee...
Why do you even bother to respond, it's clear that you have not read ANY of the prior posts over the past five (5) years of this behavior being reported as a HUGE F'n PROBLEM.   Take some time and go back to the beginning of this thread, PAGE 1, and READ the Entire thread.

What we need is the option to disable this behavior.

<snip>
"The way a PDF file opens, like its zoom level, layout, or whether the window resizes is usually set by the person who creates the file. These settings are saved inside the PDF itself and control how it appears when opened by others."
</snip>

We do not care how the creator of this PDF file wants it to appear when opened.

What we want is for the file to open nicely in our window, behave itself and not to trigger the resize and relocate that is hugely disrupting to our workflow.   It needs to be a checkbox option in Acrobats settings.

"IGNORE DOCUMENT RESIZING PROPERTIES"