Completely Illegible PDF - HELP

New Here ,
Aug 18, 2022 Aug 18, 2022

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Hi All,

I am giving Adobe a "Second Try" as I like to use it for work...ANYWAYS - I was filling out a regular PDF doc I use frequently and this time I finished filling it out > Saved PDF > Uploaded it to eFile Court website and it came back "Illegible"... I looked at the PDF document that was uploaded and it was NOT LEGIBLE the 2 hours I spent filling this form out made it look like this (see below for screenshot) , wht did I do wrong and/or is there an explanation of what possibly could have happened and how to remedy ? Screen Shot 2022-08-18 at 7.02.30 PM.png

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Edit and convert PDFs , General troubleshooting , How to , PDF forms

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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Can you share this (not filled) PDF?

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Adobe Employee ,
Aug 19, 2022 Aug 19, 2022

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Hi GarrettRN,

 

Thank you for reaching out.

 

Would you mind sharing the PDF with us so we can replicate the behavior?

Please confirm if the changes occur after you upload the PDF. Or it happens when you fill and save the changes made in the PDF.

Share the Acrobat and OS versions as well.

 

Thanks,

Meenakshi

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Community Expert ,
Aug 21, 2022 Aug 21, 2022

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Looks like the font was not properly embedded in the PDF. What font is the form fields using?

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Community Expert ,
Aug 21, 2022 Aug 21, 2022

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Were there form fields in this PDF or did you use the Fill & Sign feature?

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