Convert product key to serial number

Forum|Forum|9 years ago
December 31, 2016
2 replies
5194 views

I purchased a downloadable copy of the Adobe Acrobat DC from Dell several months ago and have never been able to register the product. I have a product key, not a redemption code, which needs to be converted to a serial number I believe. Anyone know where on the Adobe website I can do that?

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Correct answer ssdantinne

I finally discovered that a past Acrobat license number will work to upgrade the DC product. Thanks for the help.

ssdantinneAuthor

Participant

the product key is an alphanumeric number ... I found other posting regarding product key vs. redemption code vs. serial number on the forums but not how to convert an alphanumeric product key to an all numerical serial number; left word with Dell ... we'll see how long it takes to get a response ... thanks all

kglad

Community Expert

do you have a 19 character student teacher product code?

is it 24 character? if so, what makes you think it's not a redemption code.

ssdantinneAuthorCorrect answer

Participant

I finally discovered that a past Acrobat license number will work to upgrade the DC product. Thanks for the help.

kglad

Community Expert

i know what a serial number is and i know what a redemption code is. i don't know what you mean by a product key.

however, if that's a 24 digit number (6 groups of 4 numbers) you should be able to use that with dell's acrobat,

T

Test Screen Name

Legend

You have to ask Dell for the serial and also for the install disk as their OEM serial won't work with the retail download. Do it sooner rather than later. Check if it is a "only use on original PC" license, some of them are.

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