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November 1, 2022
Question

Converting .docx to PDF - Microsoft Office has identified a potential security concern.

  • November 1, 2022
  • 1 reply
  • 2285 views

 

Tried to convert a Word document (.docx - Officed 365) to PDF and got a security warning.

 

-

Microsoft Office has identified a potential security concern.

Microsoft has blocked macros from running because the source of
this file is untrusted.

The Security level is set to High.
Please run the application which created this document, in
the 'Security Warning' dialog select the check box 'Always
trust macros from this source' and enable macro's created by
Adobe Systems Inc.

-

 

Checked out forum posts but could not sort this out.

Have added the Acrobat folder to Trusted Locations in Word Options 

(Options>Trust Center>Trust Center Settings>Trusted Location)

 

No idea what else to try.

The following is a 'long shot': in the past I did not encounter this error. Just very recently I uninstalled my '3rd party' AV software and Windows is now protected by the native AV software (Windows Defender).
Could it have something to do with Windows Defender??
It is running in default settings.

Thanks!

 

This topic has been closed for replies.

1 reply

S_S
Community Manager
Community Manager
December 6, 2022

Hi @adwul62,

 

Hope you are doing well. Sorry for your experience with Acrobat and the delayed response.

 

From the above details you shared, I also suggest checking the options from the File-Block settings, as shown in the screenshot:

Let us know if the check-boxes are selected accordingly.

 

Hope this helps.

 

-Souvik.