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Hi,
For the last month, each time I want to convert an excel file (invoice from my company) into a pdf file (choosing the option ''fit in one screen'') , the option save in pdf when I click on file is no more available. I only see ''save as''. I know that I can choose to save in pdf even if i only have the save as option but what I need to do is to convert the excel invoice in pdf making sure that it is shrinked, so my invoice appears in one page. Anyone can help ?
Btw, is there a way to send an email directly to Acrobat support when we have a prblem?
Thx in advance!
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Btw, is there a way to send an email directly to Acrobat support when we have a prblem?
By @Alain_AGIT
No. And getting support from Adobe is limited to having a paid version of Acrobat.
You did not say, how you create your PDF file:
Save As → change file format to PDF uses the Microsoft engine. If that is the case, you need to ask your question in a Microsoft forum.
If you are using Acrobat DC, you should see a “Save as Adobe PDF” entry, to create your PDF file.
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If you have a paid version of Acrobat, you can contact Adobe customer care by any of 3 methods:
Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Kindly note that phone charges may apply.
For support via Twitter:
https://twitter.com/AdobeCare
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)
Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.