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Participant
December 11, 2019
Answered

Converting excel to pdf and logos on excel document wont appear on the pdf version

  • December 11, 2019
  • 4 replies
  • 14842 views

I am using excel to create my quotations, on the quotation I have my company logo, In the printed format the logo appears, but when i save the document to pdf the logo disapears.

Correct answer adamm47735512

SOLVED MY ISSUE!

Hi, I was having the same issue as O_Connor_Electric. Save as Adobe PDF was causing certain images to disapper from the saved PDF. I found what was causing the issue on my document so I thought I'd share.

 

My file had rogue blank Shapes and Text boxes that were causing the issue, once removed the Save as Adobe PDF worked fine. To find them I clicked on a picture, select Picture Format > Selection Pane. In my screenshot you can see the offending blank items. Deleting these fixed it. I had no idea they were there, so I assume they were accidentally created or pasted in. Hope this helps someone else!

 

4 replies

Participant
October 16, 2020

I am trying to save my excel spreadsheet, which is set on landscape, legal, as a PDF file, but it appears set on portrait, letter size 😞   

Amal.
Legend
February 12, 2020

Hi all, 

 

A new update for Adobe Acrobat / Reader DC is now available addressing this issue. Please update the application to the latest version 20.006.20034. Go to Help > Check for Updates.

 

For more information please use the help link (https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html)

 

Regards

Amal

Adobe Employee
February 11, 2020

This issue was fixed with Office update Version 1912 (Build 12325.20344) onwards on monthly channel, rolled out on 22nd Jan.

 

Regards,

Subrato

Participant
December 11, 2019

When saving excel file using "Save as Adobe PDF" feature in Microsoft Excel (or any Office software), after conversion, images in the PDF are not there. This is happening in Office 2019 (O365) but I have tested on Office 2016 (O365) and it works fine!?!?

Print to PDF works fine!

Save As then saving as PDF works!

Just not the "Save as Adobe PDF"!?!?

 

This is happening on all versions of Adobe that we have (Acrobat Standard 2015 and 2017)

 

Included are images of Office versions and Adobe versions

 

 

Please advise thanks

 

 

swapnilsrivastava
Community Manager
Community Manager
December 19, 2019

Hi There,

 

The issue is from Microsoft's end with their latest 1911 release. They have acknowledged the issue and we can expect to hear from them soon.

 

Regards,

Swapnil Srivastava

Participant
January 6, 2020

Is there a fix for this issue yet?