converting word to pdf

[Dave289955964g7u]

all of a sudden i get an error message trying to combine word documents into a pdf. it comes up with an error message. before there was not issue with it. how do i fix this? 

[Brad @ Roaring Mouse]

You haven't given any relevant information, so your question is unanswerable.

What's the error? What system OS and versions? etc, etc.

[Dave289955964g7u]

i have a windows 10 operating system with a subscription to office 365 programs. 

i am currently using adobe pro online subscription with 64 bit. 

this is the error message that comes up

[Meenakshi Negi]

Hi Dave289955964g7u,

Thank you for reaching out.

This is a known issue, and the team is working on a fix.

Would you mind confirming the Acrobat and OS version numbers on your machine?

Thanks,

Meenakshi

[Dave289955964g7u]

hi there. we have an online subscription for adobe 

my computer is windows 10 pro and the version is 21H2