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Participant
March 21, 2023
Question

converting word to pdf

  • March 21, 2023
  • 3 replies
  • 843 views

all of a sudden i get an error message trying to combine word documents into a pdf. it comes up with an error message. before there was not issue with it. how do i fix this? 

This topic has been closed for replies.

3 replies

Meenakshi Negi
Legend
March 22, 2023

Hi Dave289955964g7u,

 

Thank you for reaching out.

 

This is a known issue, and the team is working on a fix.

Would you mind confirming the Acrobat and OS version numbers on your machine?

 

Thanks,

Meenakshi

Participant
March 27, 2023

hi there. we have an online subscription for adobe 

my computer is windows 10 pro and the version is 21H2

Participant
March 21, 2023

i have a windows 10 operating system with a subscription to office 365 programs. 

i am currently using adobe pro online subscription with 64 bit. 

this is the error message that comes up

 

 

 

Brad @ Roaring Mouse
Community Expert
Community Expert
March 21, 2023

You haven't given any relevant information, so your question is unanswerable.

What's the error? What system OS and versions? etc, etc.