Create PDF from web page doesn't work.

[Andrew21869149lya9]

I post the site url, in this case it is https://en.wikipedia.org/wiki/Rubber_duck_debugging just for practice. I hit create. Literally nothing happens. I have tried this with multiple websites and have tried it using the chrome extension, turning off capture multiple levels . It has not worked 1 time. 

[Amal. · Accepted solution]

Hi Andrew,

Hope you are doing well and sorry for the trouble. A described you are unable to create the PDF from website.

I have tried to reproduce the issue on my end and it's working fine.

Would you mind sharing the version of the Adobe Acrobat DC you are using? To check the version of the application go to Help > About Acrobat and make sure you have the recent version 21.07.20099 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation form the help menu (Win Only) and see if that works.

You may also try to reset the Acrobat preferences https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and see if that helps.

Also try to create a new test user profile with full admin rights in Windows or enable the root account in Mac and try using the application there and check.

Also please check out the help page - https://helpx.adobe.com/acrobat/using/converting-web-pages-pdf.html

Regards

Amal

[Danigirl12]

I also am having this issue. I'm trying to create a PDF from webpage feature.
(File>create>PDF from Webpage). I need this feature because it creates PDFs of subpages/links within the top HTML page.
I am able to access the feature, but when I select the <create> button I get an Error: Nothing Done /Error Code General Error message.
I have Adobe Acrobat Pro version 2023.008.20555.
Please advise. Thanks

[Amal.]

Hi there

Please update the application to the recent version 24.02.20687  Go to Help > Check for updates and reboot the computer once.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

Let us know how it goes.

~Amal

[JD_CREATE]

It does not work as expected for me either.  I expect an exact replica of the page.  I purchased Adobe Pro today.

Here's the webpage view (copy/paste):

Sign up to get notified when similar items are available.

Notify Me

IMAGE HERE, DOES NOT LOAD INTO ADOBE

Lot 106: B.B. King's Gibson Epiphone Guitar

Est: $1,000 USD - $1,500 USD

My Max Bid:$0 USD

Sold: $1,700 USDLot won

Guernsey'sNew York, NY, USSeptember 21, 2022

View lot detailsView auction termsContact Seller

Item Overview

Description

B.B. King loved guitars. A pioneer in guitar playing technique, King introduced a sophisticated style of soloing based on fluid string bending, shimmering vibrato and staccato picking that influenced many later blues and rock electric guitar players. When he wasn’t performing on stage he would be found sitting at home with an instrument on his lap, experimenting, testing and tinkering with various brands, styles and setups, ever-innovating and adding to his legendary playing style.

When Guernsey’s first was shown his collection following his passing there were more than 50 different guitars. This is one of those very guitars.

A 1993 Cherry Gibson Epiphone SG Special Electric Guitar owned by B.B. King and in excellent condition.

King has been recognized as "the single most important electric guitarist of the last half of the 20th century”. This instrument is a testament to B.B. King’s iconic playing style and contribution to the art of guitar playing.

This is an online only sale. Items may be viewed upon appointment in New York City.

Notice to bidders: More detailed condition reports and additional photographs are available by request. The absence of a condition report does not imply that the lot is in excellent condition. Please message us through the online bidding platform or call Guernsey's at 212-794-2280 to request a more thorough condition report.

Request more information

Payment & Shipping

Accepted forms of payment: Money Order / Cashiers Check, Personal Check, Wire Transfer

Shipping

Guernsey's does not provide in-house packing and shipping services. Shipping, handling and insurance costs are the responsibility of the winning bidder. Should you wish to learn more about your shipping options, please contact Guernsey's by email at auctions@guernseys.com prior to the auction.

Auction Details

Legends & Treasures

by

Guernsey's

September 21, 2022, 01:00 PM EST

65 East 93rd Street, New York, NY, 10128, US

Explore This Auction

Here's how Adobe converts the page:

(attached)

Converting these auction item descriptions on webpage to PDF is the only reason (for now), I  bought Pro.  I can copy and paste these pages into Word, the old fashion way, but Adobe can't do the same into PDF?  Please explain how the function is supposed to work.  After Adobe converts the page about 90% of the page didn't convert.