Skip to main content
B
bettinad29313416
Participating Frequently
July 6, 2023
Answered

Darstellung der Ausgabevorschau falsch

  • July 6, 2023
  • 3 replies
  • 1361 views

Hallo, 

 

wenn ich die Farbseperation in Druckpdfs prüfen möchte und einzelne Kanäle an- und abwähle verändert sich der Zoomfaktor der Bildschirmdarstellung. So lässt sich kein PDF vernünftig prüfen. Vor allem bei Druckdaten mit Sonderfarben ist das wirklich probematisch. Gibt es einen Trick? Bitte repariert diesen Bug möglichst schnell. 

Beste Grüße

BD

    This topic has been closed for replies.
    Correct answer Amal.

    Hi there,

     

    Hope you are doing well.

     

    Please update the application to the new version 23.03.20284 from the help menu and reboot the computer once and see if that fixes the issue.

    You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

     

    Let us know how it goes.

     

    ~Amal

    3 replies

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    August 28, 2023

    Hi there,

     

    Hope you are doing well.

     

    Please update the application to the new version 23.03.20284 from the help menu and reboot the computer once and see if that fixes the issue.

    You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

     

    Let us know how it goes.

     

    ~Amal

    B
    bettinad29313416Author
    Participating Frequently
    August 28, 2023

    Thanks for your answers. Now it works. Thanks for your help. 

    B
    bettinad29313416Author
    Participating Frequently
    July 6, 2023
    Bildschirmaufnahme_2023-07-06_um_12-29-00.mov
    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    July 7, 2023

    Hi there

     

    Thanks for sharing the details.

     

    This issue is already reported to our engineering team and is being worked on; we will keep you posted as soon as we get any information.

     

    Thanks for your time and patience

     

    Regards

    Amal

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    July 6, 2023

    Hi @bettinad29313416 

     

    Hope you are doing well and thanks for reaching out.

     

    Have you started experiencing this issue recently with the new update? What is the version of the Acrobat/Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.03.20215 installed. Go to Help > Check for updates and reboot the computer once.

     

    Also try to repair the installation from the help menu (Win Only) and see if that works. A small video recording of the issue would be very helpful.

     

     

    Regards

    Amal

    B
    bettinad29313416Author
    Participating Frequently
    July 6, 2023

    Hi Amal, 

     

    Danke für die Antwort. Ich nutze die neueste Acrobat Versionen am Mac. Version 2023.001.20177. Das Problem besteht seit ca. 2-3 Monaten. Mit welchem Update es kam kann ich nicht mehr nachvollziehen. Ich versuche gleich ein Video hochzuladen. 

    Viele Grüße

    BD

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices