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LeeBlueberry
Participating Frequently
May 8, 2023
Answered

Date picker in latest release (2023.001.20143) not working

  • May 8, 2023
  • 2 replies
  • 8625 views

Hi,

I have just moved my Adobe Pro DC version to a new PC and since then the date picker on existing forms is not working.  This is whether I add a new field or attempt to add a date in an existing field.  The forms work on older versions of Adobe Reader.  

 

When I enter a date field I can type a date and it expects the correct format but does not show the date picker, which it did previously and still does on slightly older versions of Reader.

 

Any help would be greatly appreciated.

 

Thank you.

This topic has been closed for replies.
Correct answer Bernd Alheit

Repair the installation of Adobe Acrobat.

2 replies

Bernd Alheit
Community Expert
Bernd AlheitCommunity ExpertCorrect answer
Community Expert
May 10, 2023

Repair the installation of Adobe Acrobat.

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    May 8, 2023

    What happens when you try it?

    L
    LeeBlueberryAuthor
    Participating Frequently
    May 8, 2023

    Hi Bernd,

    It just looks like a standard text box - I do get a format error if I try to input something that isn't a date.  If I put a date in, it does convert it to the format stipulated in the properties of the field.  

     

    Dates work fine when typed in:

    If I type anything else it does verify and throw an error:

     

    The fact it converts dates correctly makes it a little less of an issue - is it a possibility that this is a new feature so that users can input a date in any format without requiring the picker and it will format it correctly?

     

    Thank you for your time.

    Lee.

     

     

     

    L
    LeeBlueberryAuthor
    Participating Frequently
    May 10, 2023

    I forgot to add, as a troubleshooting step, you can also delete those date picker fields, save the form and exit Acrobat completely.

     

    Re-launch Acrobat and create the date fields from scratch again... see if this resolves the issue. 


    Hi,

     

    Thank you very much for these suggestions - unfortunately neither did the trick.  One thing I have noticed is that when I add a date field they are now called [field name]_af_date.  I don't remember that being the case previously - it was just a name, same as a standard text field.  Am I mis-remembering that?

     

    Regards.

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