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I trying to deactivate my software so I can install it on my new computer. I tried looking under Help>Deactivate but I dopn't have that entry in my help menu. I tried clicking on Product Registration but that opens a browser with a 404 error (These are uncharted waters) page. would I be able to install this on my new computer without deactivating it first?
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Hi cdimacali​
Help deactivate option is not available if you are using a volume serial key. To deactivate Acrobat from this machine please uninstall Acrobat that should deactivate the license.
Regards
Ravi
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You are allowed to have two activated installations, so you should be able to install and activate on a second machine without having to deactivate the first.
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Can you tell me how to find out what computers are registered to my license. I am trying to install on a new machine and its telling me the serial number is at its max allowable. I am only aware of one comuputer that this should be on, so adding my second should not be a problem.
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Moving to Installing, Updating, & Subscribing to Acrobat​
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Hi cdimacali​
Help deactivate option is not available if you are using a volume serial key. To deactivate Acrobat from this machine please uninstall Acrobat that should deactivate the license.
Regards
Ravi
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Thank you to all that responded.
I was able to uninstall from the old machine and install on the new one.