Skip to main content
F
Franz5C6B
Participating Frequently
February 19, 2021
Question

Default Email Application in Adobe Acrobat DC

  • February 19, 2021
  • 2 replies
  • 13106 views

Until recently I would click the email buttin in the top right part of the programme and it would open my default Email programme - Chaos Intellect.

 

It appears that this was changed to Microsoft Outlook in a recent update and I can't work out how to change this.  I can't seem to replace Outllok with Chaos Intellect.

 

Can anyvbody help please.

 

Thanks,

 

Franz

2 replies

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
February 19, 2021

You must perform the change of default email client in MS Windows.

 

If you already have it as default email client in windows try by clicking on HELP --->> Repair Installation.

 

Or uninstall Acrobat and run the Cleaner and Repair tool before re-installing.

 

If that doesn't work see what happens if you create a new user profile in that same computer and run Acribat from that account.

 

If this works, then it may be possible that a cache folder needs to be cleaned or reset in the current user account.

F
Franz5C6BAuthor
Participating Frequently
February 19, 2021

Thanks for the suggestions.

 

How do I perform the change of default email client in Windows?

 

I've already checked the basics and Intellect is my default email client - just not for Acrobat Reader DC.

M
Mike Bro
Legend
February 19, 2021

Hello,

Take a look at the link below, go to the section........

Changing the Default Email Client in Windows PC Settings

https://www.techwalla.com/articles/how-to-change-the-email-client-in-adobe-reader

 

Regards,

Mike

 

M
Mike Bro
Legend
February 19, 2021

Hello,

 

Take a look at the link below........

https://www.youtube.com/watch?v=5Pw7JHNLy1Y

 

Regards,

Mike

F
Franz5C6BAuthor
Participating Frequently
February 19, 2021

Hi Mike,

 

Thanks for the link.  I have already tried this but it has to be a specific email address.

 

Before the update the default email application was not specified as Outlook and Adobe would direct to my default email client (Intellect) and not a specific email address.

 

What I'm trying to achieve is not have Outlook directly listed as the default email programme.  It always used to work till recently and I assume that Adobe made some changes in one of their updates.

 

Cheers,

 

Franz

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices