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Default printing setup

Guest
Feb 05, 2019 Feb 05, 2019

Hello Adobe wizards,

We have a client that uses a VDI solution and has printers shared out from servers, they have two printer devices shown but holding different settings for each, like so... Printer 1 (B&W) and Printer 1 (Colour)

When they choose black and white, Adobe still prints in colour unless changed.

Is it possible for the printing settings in Adobe Reader & Acrobat change when a certain printer is set?

Any advise or help would be greatly appreciated.

Thanks

Tom W

TOPICS
Print and prepress
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Adobe Employee ,
Feb 07, 2019 Feb 07, 2019

Hi Tom,

What is the version of Acrobat/Reader you are referring here?

Looking at the scenario explained above. It seems that print output is coming up in color even though the Printer with B&W setting is selected?

While printing through Acrobat, you may try selecting "Print in grayscale (black and white)" under the "Print" window.

See if that helps.

Regards,

Akanchha

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Guest
Feb 08, 2019 Feb 08, 2019

When they check this box, the printer does print in grey scale but he wants it so when the B&W printer changes in Adobe, this setting is selected without the user having to change it themselves as they forget and end up wasting ink.

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Adobe Employee ,
Mar 11, 2019 Mar 11, 2019

Hi Tom,

When they check this box, the printer does print in grey scale but he wants it so when the B&W printer changes in Adobe.

Print settings are preserved for next time until you don't change them. Once selected, it should do the same job next time. As mentioned by Abambo above, the printer driver is responsible for converting the color data to grey-scale.

Thanks,

Akanchha

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Community Expert ,
Mar 12, 2019 Mar 12, 2019
LATEST

We are using VDI too and my it gets me crazy by resetting my defaults each night (or each login or whatever you want). If you want upsetting your users () there are possibilities... (FYI: I have no idea what my IT is doing here and how they reset the print setting).

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Feb 08, 2019 Feb 08, 2019

The printer driver is responsible for converting the colour data to greyscale. If you want Acrobat to send greyscale data, you need to use the option as shown in Re: Default printing setup .

ABAMBO | Hard- and Software Engineer | Photographer
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