Dialog Box too big for my screen

Forum|Forum|6 years ago
February 25, 2019
8 replies
10405 views

This question has been asked and answered before, but I'm still not able to see the bottom of some dialog boxes. Below is a screen shot of my attempt to save a document as PDF/A. I can't get to the "Continue" button. If I drag the Preflight dialog box, I can see the Continue button, but it dips below the bottom of the screen whenever I let go of the dialog box. I followed a prior thread's advice to click on that thread's link to "Resolution in dialog box is too large in Acrobat XI" steps. It did not work. I then tried the repair installation option then rebooted. It still did not work. Any other suggestions? Thank you.

General troubleshooting

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Correct answer Test Screen Name

This is a resizable dialog. Shrink it from the top, then drag it upwards.

L

Lisa25885139lg7b

Participant

Try double-clicking the top of the dialogue box, it should minimize it. If it's taking up almost the whole of the screen, it's on Maximize mode.

Alternatively, right-clicking on the part that says "open", should open a dialogue box that should let you minimize.

V

vsakshi

Participant

Changed the "Scale for screen resoultion (restart required) to "System" from "Auto-Detect" and restarted PDF viewer

V

vsakshi

Participant

The attribute can be found under Edit > Preference > General of PDF viewer

the0bone

Participant

This is a scaling by your Windows.

I have a XPS 2in1 with 1920 x 1200 and all Import, Export and Cam Raw Windows have been way to large.

Windows -> Display -> Scaling was at 150%!

I set it to 100% and all is working fine.

T

Test Screen Name

Legend

It certainly looks as if your screen is too small. What is your screen resolution and scaling?

Here are some ideas though

- What about moving the box up to the top of the window?

- And making the taskbar auto hide?

More advanced: use Tab, Tab, Tab, Enter. But you'll probably get stuck on the next screen.

TEC1908Author

Participant

Thank you. I made the task bar auto hid. That did the trick.

T

Test Screen Name

Legend

Oops, one of my "desperate last efforts" was wrong. Instead of Tab, Tab, Tab, Enter you would need to click on a radio button, then Tab, Tab, Tab, Spacebar.

T

Test Screen Name

Legend

Like any resizable window... Hover over the top edge of the window, above the title bar, until the up/down arrow appears, then click and drag to resize.