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odelltrclan
Participant
October 30, 2017
Answered

Dialogue box "Content Preparation Progress"

  • October 30, 2017
  • 3 replies
  • 15754 views

Something changed in my Adobe Acrobat DC program that I don't know how to fix.  There is a dialogue box that constantly opens saying "Content Preparation Progress", "please wait while the document is being prepared for".  Status "Ready", but nothing further happens.  Then I hit cancel.  It repeatedly opens.   Can you tell me why this is happening and how to stop?

    This topic has been closed for replies.
    Correct answer Karl Heinz Kremer

    Go into Acrobat's preferences, then select the "Accessibility" category and turn off "Enable assistive technology support". That should get rid of this popup (and the work that’s being done while that popup is active).

    3 replies

    H
    hegercreative
    Known Participant
    January 27, 2021

    I needed to quit and relaunch acrobat in order for the preference changes to take effect.

      michaels28149115
      michaels28149115
      Participant
      February 28, 2018

      Thanks so much; it's not very obvious of what to do if you don't know how to take this simple action.

        Karl Heinz Kremer
        Community Expert
        Karl Heinz KremerCommunity ExpertCorrect answer
        Community Expert
        October 30, 2017

        Go into Acrobat's preferences, then select the "Accessibility" category and turn off "Enable assistive technology support". That should get rid of this popup (and the work that’s being done while that popup is active).

          O
          odelltrclanAuthor
          Participant
          October 30, 2017

          That seems to have worked.  Thank you.  I don't know how the program changed to that option as I never got in preferences and changed to that.

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