Digital Signature box won't insert properly from the point where I click and drag

[Abby23550346kdo1]

Using the Certificates tool to insert a new digital signature, the box that I draw to for my signature field doesn't form from the point where I start to click and drag.  The corner of the box moves several millimeters from the point where I start to draw it.  I have tried zooming in and out, and starting the box from multiple corners, and the same issue happens.

version: Adobe Acrobat Pro on Windows 10 Enterprise

[ls_rbls]

Hi,

Was it working OK before the last update?

Also, does the same issue happens even after  repairing the installation?

[Abby23550346kdo1]

Yes,

It was working okay on the same device before.

I'm not sure what you mean by "repairing the installation".  This is what I'm using: 

[ls_rbls]

Hi,

Just a quick follow up to see if you were anle to sort this out.

Just recebtly a new continuous update was pushed. If you've applied the update can you confirm if the issue is still present?

Also, I meant to ask if you are able to repair the installation : click Help  => Repair Installation (this is available i you are on Microsoft Windows.

I also checked the release  notes and there is a known issue with signing PDF with a digital signature but it pertains to Adobe Reader.

Nevertheless, Adobe Reader and Adobe Acrobat Pro shared many of the same system libraries, and I was wondering if that could be the reason. Now, the Certificates tool shouldn't be used if the PDF form that you are trying to sign already provides you with certificate-based digital signature fields (specifically if it is an old XFA government form, fro example).

[Bernd Alheit · Accepted solution]

Disable "Snap to Grid":

[Abby23550346kdo1]

Thank you so much, Bernd! This solved my issue!