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Known Participant
April 13, 2010
Question

Digital Signature & Passwords

  • April 13, 2010
  • 2 replies
  • 49163 views

Hi,  If you have forgotten your password - how do you reset or do you need to create a new signature?  Thanks

    This topic has been closed for replies.

    2 replies

    Participant
    August 12, 2022

    how do you create a new one/

     

    Steven_Madwin
    Adobe Employee
    Adobe Employee
    April 13, 2010

    Hi Michelle,

    Sadly, you cannot recover or reset the password if you've forgotten it. You should revoke the digital ID (it's not a digital signature, that's something you create using a digital ID) if it was issued by a Certificate Authority. Whether you procured the digital ID from a Certificate Authority, or created it yourself, in the end you are going to have to get or create a new one.

    Steve

    meem23Author
    Known Participant
    April 13, 2010

    Thanks for your response!