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Disable Auto Update of Acrobat Reader on a Mac

Community Beginner ,
Aug 08, 2023 Aug 08, 2023

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How do I disable the Auto Update for Acrobat Reader on my Mac. There is no option for this under Preferences.

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Adobe Employee ,
Aug 08, 2023 Aug 08, 2023

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Hi @Julia31541172rzli 

 

Hope you are doing well.

Adobe Acrobat Reader is set up for automatic updates by default. It does not provide any UI option in the preferences to control this setting.

IT Administrators can control the update settings using the Adobe Customization Wizard or the Windows Registry.

 

Thanks,

Akanchha

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Community Beginner ,
Aug 15, 2023 Aug 15, 2023

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Sorry, not getting it. I am talking about my own Mac, I don't have an administrator. Is there any way I can stop the updates myself?

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Adobe Employee ,
Aug 18, 2023 Aug 18, 2023

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@Julia31541172rzli customization wizard has a Mac installer as well.

https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/basics.html 

AkanchhaS_0-1692344287176.png

 

~Akanchha

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Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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Sorry, this is not helping me. I have no idea how this works.

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Explorer ,
Oct 12, 2023 Oct 12, 2023

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One related issue is that the new version of Adobe Reader has a major scroll bars problem (https://community.adobe.com/t5/acrobat-reader-discussions/how-to-enable-scroll-bar/td-p/7307609), and one workaround is to keep the previous version in place, for now. But this inability to turn off auto-update means we users are having to do manual reversions on an ongoing basis. Adobe really need to get a handle on both of these issues. 

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