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AndrewB8668
Participant
September 30, 2023
Answered

Does Acrobat/CC license cover a Mac AND a PC installation?

  • September 30, 2023
  • 1 reply
  • 4457 views

Hey all,

 

I have access to Acrobat (through my employer, as part of my job, with a paid subscription), installed on a typical Windows 11 PC. Does the license also include an installation on my M1 Mac? I have Acrobat installed on the Mac, but upon launching it, my only options are either "Buy Now" or "Start Free Trial." There doesn't seem to be an option to enter my Adobe ID/password and have that subscription apply. 

 

 

Correct answer jane-e

 

Yes, the Acrobat license includes two activations with the same Adobe ID and PW. One can be Mac and the other Windows. If you have an Enterprise or Teams plan at work, things may be different, as IT may disallow the second use. Some offices allow this; others do not. What did your IT department say when you asked them?

 

Jane

1 reply

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
September 30, 2023

 

Yes, the Acrobat license includes two activations with the same Adobe ID and PW. One can be Mac and the other Windows. If you have an Enterprise or Teams plan at work, things may be different, as IT may disallow the second use. Some offices allow this; others do not. What did your IT department say when you asked them?

 

Jane

AndrewB8668
Participant
September 30, 2023

From their side, they say everything is fine and good to go for two activations. The problem I'm having is that there doesn't seem to be a way to activate Acrobat on the Mac with my subscription credentials -- the only options are "Buy" or "Free Trial" (which requires a credit card).

jane-e
Community Expert
Community Expert
October 1, 2023

@AndrewB8668 

 

If you are signed in, sign out. Then sign in with your Adobe ID and PW that you use at work.

 

 

See this page if you are having trouble:

https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html

 

Jane