Does any body else have problems every time Acrobat is used?

Forum|Forum|3 years ago
January 13, 2023
2 replies
1702 views

I have problems EVERY time, EVERY day, EVERY command. I had tech take over my computer to see what the problem was and they ended up just reinstalling the program and said that will fix the problem. NOT!

EVERY TIME I USE IT, IT HAS SOME KIND OF ERROR BOXES COME UP. I'M USING THE GREATEST AMOUNT OF RESTRAINT TO NOT BREAK POLICY AND USE VULGAR AND OBUSIVE LANGUAGE.

PLEASE HELP.

Moderator removed the following Topics from this post:

Cancel subscription , Comment review and collaborate PDF , Create PDFs , Edit and convert PDFs , How to , Install update and subscribe to Acrobat , JavaScript , PDF forms , Print and prepress , Rich media and 3D , Scan documents and OCR , Security digital signatures and esignatures , Standards and accessibility

And left these:

Crash or freeze , General troubleshooting

This topic has been closed for replies.

T

Test Screen Name

Legend

Believe me, there's almost nothing so maddening as someone saying " I get some kind of error". You can see your screen and read the message but we can't! And the words in the messages are usually there to explain the problem, if you'll share them with us. You can type out what it says (in full), or post a screen shot... but don't try to email a screen shot to us, it won't work.

try67

Community Expert

We would try to help if we could, but you've being very vague about the nature of your problems.

Please start with providing the following information:

- What version of Acrobat do you use? (exact version number, please, not "the latest". You can find it under Help - About Adobe Acrobat)

- What's your OS version?

- What is the exact nature of the problem? If there are error messages, post a screenshot of them.

M

Michael27929292i1jyAuthor

Participant

Can you just call me, Please?

Thank you

[Private info removed]

M

Michael27929292i1jyAuthor

Participant

Hi @Michael27929292i1jy, please understand we are not employees of Adobe. We do not get paid to do this — we're volunteers. We do try to help people with specific issues and/or questions.

But, your question, as presented, was not much different than calling an auto repair shop and saying, "Hi, my car is broken, can you fix it today please." with no mention of the type of car, the nature of the issue, or any information that could help the repair shop know what is going on.

We will not call you.

But if you have the information that Try67 mentioned above and can provide that, there are a number of volunteers that may be able to help you.

This is not what I expexcted. Can this discusion be deleted? Please do so. I simply wanted my question in the title answered. The body of the text was just a way to vent. I simply want to know if "errors", "not responding", and commands not working are constant and daily problems - and we just have to live with it.

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