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Participant
May 2, 2023
Question

Does anybody know how you can get to talk to a real person?

  • May 2, 2023
  • 1 reply
  • 1008 views

I cannot find the answer to my question anywhere on the website and cannot find the information I need to get in touch with someone who can answer my query. I'm happy to do a web chat. Anybody know how to find the elusive portal I seek?

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1 reply

try67
Community Expert
Community Expert
May 2, 2023

Adobe Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person)
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...