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T
Terry Quinn
Inspiring
May 29, 2021
Answered

Double click stopped working

  • May 29, 2021
  • 2 replies
  • 6007 views

Until recently I could open any .pdf file on my computer with just double clicking the file on Windows 10. 

 

Then one day that didn't work, instead it would show a miniature view of the document in the right side of the screen. Then if I double clicked a second time, it would open. 

 

I looked at the Edit/Preference page, I don't see anything that would change it to opening on the first double click. 

 

Can anyone tell me what I'm missing?   

Correct answer AkanchhaS8194121

Hi Terry,

 

Hope you are doing well.

Looking at the description given above, we assume that those miniature view you are referring to, was Thumbnail Preview. 

  • It could be a possibility that it has been enabled, due to that first click shows the Preview of PDF and second click opens the PDF. 
  • Check this preferences setting: Open Acrobat>Edit>Preferences>General> uncheck Enable PDF Thumbnail Previews in Windows Explorer>OK>close and reopen app. 

 

If its already unchecked and you continue to get the same experience, then try these steps:

  • Reboot your computer and then check back. Else-
  • Launch sysdm.cpl via the Run dialog → click Advanced tab → Performance → Settings → uncheck Show thumbnails instead of icons → OK

 

Let us know if that helps.

 

Thanks,

Akanchha 

2 replies

T
Terry QuinnAuthor
Inspiring
May 31, 2021

Akanchha,

 

Thank you for your suggestions.  These settings, "Enable PDF Thumbnail Previews in Windows Explorer", was not checked.  So I went and tried some pdfs, and they all opened without creating a Thumbnail preview.   I had rebooted the computer since I had the problems, so that might have been rebooting it. 

 

If it comes back, I'll certainly try the other suggetion of yours.

 

Thanks for your help.

 

Terry

 

AkanchhaS8194121
AkanchhaS8194121
Legend
June 1, 2021

Sounds great! Thanks for updating the discussion Terry.

Let us know if there's any further assistance is required. 

 

~Akanchha 

A
ariosvelez
Participant
November 6, 2024

In my case it didn't work, It was unchecked, so I rebooted and try, no luck, then I oppened sysdm.cpl and uncheck Show thumbnails instead of icons but "no luck" I can't open any pdf with double click I have to right click to open any pdf

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
May 31, 2021

Hi Terry,

 

Hope you are doing well.

Looking at the description given above, we assume that those miniature view you are referring to, was Thumbnail Preview. 

  • It could be a possibility that it has been enabled, due to that first click shows the Preview of PDF and second click opens the PDF. 
  • Check this preferences setting: Open Acrobat>Edit>Preferences>General> uncheck Enable PDF Thumbnail Previews in Windows Explorer>OK>close and reopen app. 

 

If its already unchecked and you continue to get the same experience, then try these steps:

  • Reboot your computer and then check back. Else-
  • Launch sysdm.cpl via the Run dialog → click Advanced tab → Performance → Settings → uncheck Show thumbnails instead of icons → OK

 

Let us know if that helps.

 

Thanks,

Akanchha 

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