Download Acrobat Pro X from 2011 onto new computer

Forum|Forum|8 years ago
April 6, 2017
2 replies
8555 views

I purchased Acrobat Pro X in 2011 which was about four computers ago. I never re-downloaded it onto a new computer and now I need it again. May I re-download it? If so, how?

Install update and subscribe to Acrobat

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Correct answer kglad

Downloadable installation files available:

Suites and Programs: CC 2017 | CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard | 8 standard |
Authorware: 7.01 windows |
Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
Cold Fusion: 11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2 |
Lightroom: 6.9| 5.7.1| 4.4 | 3.6 |
Photoshop Elements: 15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
Premiere Elements: 15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac
RoboHelp: 2015

Download and installation help for Adobe links

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kaycieg65431027

Participant

I have the same issue yet I have just tries to download it and the serial number does not work? I purchased it in 2011 Adobe Acrobat Pro. Where can I redownload that file because the above is not working for me.

Thank You Lisa

kglad

Community Expert

if you're seeing an invalid serial number message and assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.

common mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).

and one of the most common is using a program installation file with a suite's serial number. eg, using a cs6 suite serial number with a photoshop cs6 installation file. that won't work even though photoshop is included in that suite. you must use the (correct) suite's installation file (and you can choose to only install one program from the suite).

here's official info about that error, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html