Downloading Acrobat Pro XI

Forum|Forum|5 years ago
December 3, 2020
3 replies
569 views

I have purchased a new computer and would like to install the Acrobat Pro XI from my old computer onto the new one. When I purchased Pro XI (back in 2013), I had a different email that I can no longer access. I opened a new Adobe account with my newer email, so my Adobe account does not list the Pro XI among my products. I have the serial number. Is there a way to install the Pro XI on this new machine?

Installation

John T Smith

Community Expert

When you have a download, ALWAYS copy it to at least one external device
-a usb flash drive or hard drive, or write to a CD or DVD
-plus a text file containing your serial number

D

DrDeaAuthor

Participant

I will reply to myself! I contacted Adobe through a chat. They asked for the serial number and sent me a link to get the installation done. Very easy! I should have started there! Thanks to all who provided advice.