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bprinz
Participant
September 18, 2017
Answered

DW006 and DW003: everytime I try to update Acrobat

  • September 18, 2017
  • 2 replies
  • 1199 views

I've been able to update all the other CC applications EXCEPT Acrobat DC.

I've tried uninstalling Acrobat, quiting Creative Cloud, then restarting and installing.

Get the same error over and over. Need help asap.

Running on a laptop Mac OS 10.10.1

This topic has been closed for replies.
Correct answer bprinz

I went to the  Adobe Creative Cloud website and downloaded a clean copy.

I did NOT go through the Creative Cloud APP that's installed in the tool bar of my computer.

after I installed it, it seemed to give me an error after the install,

BUT after a restart, Acrobat DC was installed and working on my laptop.

2 replies

bprinz
bprinzAuthorCorrect answer
Participant
September 18, 2017

I went to the  Adobe Creative Cloud website and downloaded a clean copy.

I did NOT go through the Creative Cloud APP that's installed in the tool bar of my computer.

after I installed it, it seemed to give me an error after the install,

BUT after a restart, Acrobat DC was installed and working on my laptop.

kglad
Community Expert
Community Expert
September 18, 2017

sounds good.