Skip to main content
Known Participant
March 17, 2022
Question

dynamic stamp error--I am NOT foozle

  • March 17, 2022
  • 3 replies
  • 3232 views

My name is NOT foozle, and I have NOT gone through a time warp... i think not anyway. Acrobat just updated itself. After getting this error I logged out of CC and rebooted my computer... same results. Help please

 

This topic has been closed for replies.

3 replies

Participant
April 18, 2024

Cathy, did you ever figure this out? I have the same issue and it's super annoying.

try67
Community Expert
Community Expert
April 18, 2024

These names and values are the default ones that exist in these dynamic stamps before they are applied. Once applied, they should change to your actual details. If that's not the case then something went wrong with them, and a Repair Installation (as suggested above) should sort it out.

Dave Creamer of IDEAS
Community Expert
Community Expert
March 18, 2022

Hello Foozle (may I call you Foozle?)--check your Acrobat preferences to see what your identity is--also check your commenting preferences to see if the use identity for comments is turned off.

(I'm not in front of a computer with Acrobat at the moment, but I'll check later this evening if I can.)

David Creamer: Community Expert (ACI and ACE 1995-2023)
cathyk22Author
Known Participant
March 18, 2022

My identity is correct (my real name shows up with I choose Edit Identity) but there's also the issue of where it's pulling the date and time from... 

I am 100% certain this occurred from the phantom update that my CC Adobe did yesterday. I use this function every day so I know it was correct the day before.

 

Still foozled...

Your pal, Foozle

Bernd Alheit
Community Expert
Community Expert
March 18, 2022

Is Javascript enabled? What can you see when you open the stamp file?

try67
Community Expert
Community Expert
March 17, 2022

What happens when you actually apply the stamp? Does it still show that? I think it's just the default values shown when you first install the application. Once you apply it it should update to the current values.

cathyk22Author
Known Participant
March 17, 2022

Yes, when I place the stamp it stays the same. Also, if you click on the stamp it allows you to "edit Identity" and my personal information is correct. 

 

Bernd Alheit
Community Expert
Community Expert
March 18, 2022

Looks like that the stamps are not more dynamic.