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dw24154351
dw24154351
Known Participant
July 30, 2024
Answered

Dynamic Stamps not working - just a selection tool

  • July 30, 2024
  • 1 reply
  • 1879 views

For about a year now, I been using a dynamic stamp a couple of times of month to annotate PDFs. It has been working fine. 

 

However, on one Mac when you select a stamp the placement no longer shows the actual stamp and is really in "selection mode" only allowing you to draw a blue bounding box. It really isn't going into stamp placement mode where you see a preview of the stamp before you insert it.

 

Manually copied the stamp to another machine. (Realised that stamps have no sense in following the user sign in around - that's an oversight and a missed opportunity to use Adobe Cloud space). It works as expected on the second machine.

 

What kicks stamps into proper gear again?

 

I've just uninstalled and re-installed and that didn't make a difference.

 

Latest Acrobat on Sonoma 14.5

This topic has been closed for replies.
Correct answer try67

Thanks for pointing out #7

 

Surprising that the level of Acrobat Pro restrictions is not fine-grained to just allow changing commenting only. The allowed list under document security doesn't suggest any form of grouping.

 

Commenting, filling in form fields and signing existing signature fields are all lumped together as one option in the pop up menu.

 

I can imagine somebody saying that they won't enable commenting because it enables other things.... 

 

Maybe at an API level in an upstream tool you can just enabled commenting. 


Not really. You can't enable commenting without also enabling filling in form fields. If you don't want the user to do the latter then just don't add the fields in the first place. And signing signature fields is just another type of filling in form fields.

1 reply

try67
Community Expert
try67Community Expert
Community Expert
July 30, 2024

Does it happen with all stamps, just dynamic ones, or just a specific dynamic one?

dw24154351
dw24154351Author
Known Participant
July 30, 2024

It was all stamps. 

 

Just figured out what's going on. First the first time, one of the PDFs was sent as secured. Which means can't be modified.

 

So what this reveals about Acrobat usability in this scenario is:

 

  1. The feedback about the document being secured is located in the top tab
  2. Tabs are typically always truncated, despite in this case only one file being opened - there's really no need to truncate unless there are many more files
  3. Hovering over the file name in the tab only *sometimes* reveals the "secured" label - just tried again and could not reveal it
  4. There doesn't seem to be any other place that shows a security lock, so there is minimal feedback
  5. The stamp tool isn't smart enough to reveal that this document isn't editable, the stamp tool should be disabled or give better feedback about the document security. Other edit workflows keep asking for password entry.
  6. Defaulting to being a bounding box isn't helpful - it should do nothing and update the cursor to give the right feedback
  7. Suggests a new feature to embed a secure PDF within a stamped PDF. I've been legitimately sent a secure document that I do need to annotate for my filing purposes -  but in no way modify - I should be able to create my own version that retains the orignal document but just adds a layer for my stamp. (to get around this I'll probably convert it to an image and bring it back as a PDF - a slight waste of my time)

 

dw24154351
dw24154351Author
Known Participant
July 30, 2024

The tool bar seems to suggest editability by the "absence" of other tools. Not a great source of feedback if you only use Acrobat a couple of times per month.

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