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E-Signature Prompt blocking form field Entry

Community Beginner ,
Apr 22, 2024 Apr 22, 2024

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I have a regular form that doesn't have any signature fields. When I click on certain text fields (not all of them) it puts a blue box over the field and prompts me to send the form for e-signature and won't let me type in the field.

 

davidp73709460_1-1713854069148.png

 

The option to fill form fields is grayed out, and when I try clicking again it just brings up the same prompt again. I have tried clicking escape and all that does is unfocus the field so I have to click again.

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Edit and convert PDFs , Modern Acrobat , PDF , PDF forms

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New Here ,
Apr 23, 2024 Apr 23, 2024

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Have the same problem on my different forms. I think the last Update crash the form-function

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New Here ,
Apr 23, 2024 Apr 23, 2024

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here the screenshot of one of my forms

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Community Expert ,
Apr 23, 2024 Apr 23, 2024

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This is the most frequently asked question on the forum over the last few days. It's a bug in the latest version of Acrobat.
You'll have to wait for the next update, there's nothing else to do.

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Hi davidp73709460 and SteHin,

 

 

Thank you for reaching out and reporting this.

 

The team is aware of the issue and is investigating further.

We will update you once we have more information from the team. We appreciate your patience.

 

Thanks,

Meenakshi

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Community Beginner ,
Apr 24, 2024 Apr 24, 2024

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Hi MeenakshiNegi,

 

Ok ! We waiting for a Adobe Solution 🙂

 

We waiting ...... Thanks .

H.

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Community Beginner ,
Apr 24, 2024 Apr 24, 2024

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Same problem. Fields in my reports and busindess forms are blocked. Acrobat used to be so solid. Since I started using it in Windows 11 it's one weird buggy problem after another. Absolutely maddening. Makes you want to pull your hair out because you don't know if you accidentally checked some little box somewhere or something and caused the problem. You spend an hour banging around different "help" links and then come to realize it's another Acrobat problem after another Acrobat update. Thank god I still have a Windows 10 laptop with Acrobat and I can limp along. AAAAAAHHHhhhh.

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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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