E-signing services are temporarily unavailable. Please try again later.

[AlexW0103]

I have been trying to request signatures using the app and web but I am receiving the same issue. 

My company revoke my access before but they gave it back now, which might be the issue. 

Is someone experiencing the same issue?

[S. S]

Hi @AlexW0103,

Hope you are doing well. Sorry for the trouble. 

We were experiencing server issues when you posted this in the community. 

Would you mind updating the app to the latest version (2024.005.2039x) and let us know if the issue is fixed now?

Also, you can check the server status from here: https://adobe.ly/4h8OMEG

-Souvik

[barbara_5158]

Good afternoon

I am trying to reque e-signature but I get a message temparily unavailable?

[Duaine5C67]

Hello Adobe, 

Is this issues still outstanding, as i'm unable to request E-Signatures. 

[guillaume_4251]

I have the same issue.....

[AlexW0103]

I still have the same issue. Can someone message me directly to check my account? 

[amanda_3555]

I am having the same issue, trying to create E-signature template document but error message saying service unavailable.

Can anyone help please?

[Gehad27232637jucg]

I am having the same issue. Is this an on-going issue?

[tss_bnrpc]

Same problem here for all of our enterprise users. What happened?

[D4465]

Same issue here, latest version of Acrobat Pro, website doesn't work either.

[dale_2627]

I am having the same issue. Was this ever resolved?

[Meenakshi Negi]

Hi dale_2627,

Thank you for reaching out.

We have tried to check your account. However, the email address used for the community does not show any active account. Please share your email address in a private message. You may send a private message using the envelope icon at the top right corner of this community page. 

Let us know if you need any help.

Thanks,

Meenakshi

[Simon24863010xrfd]

I am having the same problem. Help

[tomas_4925]

Hello,
I am having the same issue account was relogged in, installation repaires were done, 
license removed and assigned, user roles were changed around, cache cleared, device adobe password manager was alo cleared no difference still experiancing the same issue. 

[GrantGao]

The Document Cloud is up and running, but I'm still getting the same error message.

[agile_child1104]

Hello, the same problem for me. Still not working

[Meenakshi Negi]

Hi agile_child1104,

Thank you for reaching out. 

We have checked your account with the email address used here in the community. It shows the account as inactive. 

If you are using the account provided by your organization, please check with the IT team there.

If you are using an alternate email address, share it in a private message. You may send a private message using the envelope icon at the top right corner of this community page. 

Thanks,

Meenakshi

[Simon24863010xrfd]

I am having the same problem. Please help

[charmaine_9321]

I am having the same problem.

[Meenakshi Negi]

Hi charmaine_9321,

Thank you for reaching out.

We tried to check your account with the email address used here in the community. There is no active account under that email address. If you are using an alternate email address, please share it in a private message. It will help us to check your entitlement and share the correct information. You may share a private message using the envelope icon at the top right corner of this community page.
 

Let us know if you need any help.

Thanks,

Meenakshi

[Olivia38773267dk7y]

E-signing services are unavailable for me at this time. 

[Meenakshi Negi]

Hi Olivia38773267dk7y,

Thank you for reaching out, and sorry about the delay in response.

We have checked the account, it appears to be active and working fine.

Let us know if you still need any help.

Thanks,

Meenakshi

[phidiana_9828]

Did this ever get resolved? My account is experiencing the same.

[sabine_2724]

For several days now I have the same issue. Any tipps?

[DeejayT413]

Some of our users are having this issue as well. Any word on what's causing this? They all have active licenses.