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DanielMartinez92
Participant
April 28, 2025
Question

E-signing services are temporarily unavailable. Please try again later.

  • April 28, 2025
  • 1 reply
  • 160 views

I have seen others post about this and my account is active - please see attached image. Not sure why it's unavailable? 

 

 

 

 

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    April 29, 2025

    Hi DanielMartinez92,

     

    Thank you for reaching out.

     

    We have checked the account using the email address mentioned in the screenshot above. Your Adobe account is active. However, the Acrobat Sign account shows as inactive. 

    It seems that this email address has been used before for Acrobat or the Acrobat Sign (maybe for your previous organization). Please refer to the information in the following help document: https://adobe.ly/4497Ij8. 

     

    Thanks,

    Meenakshi

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