Editable PDF - Tab is bringing up comment window

[rsauer]

I use editable PDF templates for our reports, we use the same report, and then save as everytime, then when we start a new report its the same original blank template, save as, etc.

Recently everytime i tab through the fillable text fields, instead of going to the next field, it brings up a comment window.  I've tried looking through the settings and searching this problem, but haven't had any luck

[Karl Heinz Kremer]

Is it possible that there is a script associated with these fields, and the script is creating an annotation? 

[rsauer]

Hi Karl,

I only use one script, it is for flattening the PDF once we are done, and i've had it for about 2 years with no issue. 

It is every text box in multiple PDFs that does this.  I'm unsure of what is causing it, I thought it was possibly something wrong with just my computer, but it has started doing this on additional computers as well now.

[Karl Heinz Kremer]

Is this happening on other computers as well? If it is isolated to one system, I would re-install Acrobat - potentially after using the Adobe Cleaner https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html 

If it is happening on other computers as well. I would try to export all pages into a new PDF document and see if that still is causing the issue. Don't just do a "File>Save As", select all the pages, right-click and select to extract the pages, then save the resulting document. 

[rsauer · Accepted solution]

Hi Karl,

I did some more searching and it looks like this is a known bug they are working to fix.  Here is the solution that has so far worked for me!

https://community.adobe.com/t5/acrobat-discussions/tabing-through-forms/m-p/14619546

[Karl Heinz Kremer]

Thanks for the link. I was not aware of that bug (I am using Acrobat on a Mac, and this might be Windows specific, and I am not using the new user interface). Glad that you found this.