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Participant
June 4, 2024
Answered

Editable PDF - Tab is bringing up comment window

  • June 4, 2024
  • 1 reply
  • 1212 views

I use editable PDF templates for our reports, we use the same report, and then save as everytime, then when we start a new report its the same original blank template, save as, etc.

 

Recently everytime i tab through the fillable text fields, instead of going to the next field, it brings up a comment window.  I've tried looking through the settings and searching this problem, but haven't had any luck

 

 

This topic has been closed for replies.
Correct answer rsauer

Is this happening on other computers as well? If it is isolated to one system, I would re-install Acrobat - potentially after using the Adobe Cleaner https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html 

 

If it is happening on other computers as well. I would try to export all pages into a new PDF document and see if that still is causing the issue. Don't just do a "File>Save As", select all the pages, right-click and select to extract the pages, then save the resulting document. 


Hi Karl,

I did some more searching and it looks like this is a known bug they are working to fix.  Here is the solution that has so far worked for me!

 

https://community.adobe.com/t5/acrobat-discussions/tabing-through-forms/m-p/14619546

1 reply

Karl Heinz  Kremer
Community Expert
Community Expert
June 5, 2024

Is it possible that there is a script associated with these fields, and the script is creating an annotation? 

rsauerAuthor
Participant
June 5, 2024

Hi Karl,

I only use one script, it is for flattening the PDF once we are done, and i've had it for about 2 years with no issue. 

 

It is every text box in multiple PDFs that does this.  I'm unsure of what is causing it, I thought it was possibly something wrong with just my computer, but it has started doing this on additional computers as well now.

Karl Heinz  Kremer
Community Expert
Community Expert
June 5, 2024

Is this happening on other computers as well? If it is isolated to one system, I would re-install Acrobat - potentially after using the Adobe Cleaner https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html 

 

If it is happening on other computers as well. I would try to export all pages into a new PDF document and see if that still is causing the issue. Don't just do a "File>Save As", select all the pages, right-click and select to extract the pages, then save the resulting document.