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Answered

Email an attachment not a link

Forum|Forum|2 years ago
April 17, 2023
15 replies
81121 views

I literally create hundreds of AutoCAD documents weekly that must be sent as a PDF attachment.

Adobe's decision to make sending a link in an Outlook email as opposed to an attachment, the default action, is an absolutely horrible idea.

The extra clicks wreak havoc with my workflow. So much so that if I can't change the default back to an attachment, I will ditch Acrobat completely, all 7 licenses & switch to Nitro.

I need to find a way to change the default, please help.

How to

Correct answer Caleb3081357318ux

I was having the same issue! I resolved it by removing the add in in Outlook.

File>Options>Add Ins> Manage COM Add-ins> Go
Uncheck the Adobe Cloud Connector > Click OK

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Participating Frequently

This is a feaking mess. I can no longer send PDF files as attachment, just the totally useless Adobe link to the file. This means that the email recipient cannot download the file. WTF??

Julie31133298o0ea

Participant

I feel your pain. I gave up & cancelled my Adobe subscription.

Sent from my iPhone

Participant

Tottaly agree. Is shutting down much of my work

Participant

I AGREE SAME THING AT MY OFFICE!

SMartineauAuthor

Participant

Thank you!

Steve Martineau
[Personal information removed by the moderator]

Legend

Thank you for reaching out.

To send the PDF as an email attachment by default, disable the "Send link in attach to email (Sign-in required)" option in Acrobat Preferences.

Go to Edit > Preferences > Email accounts in Acrobat or Acrobat Reader on a Windows machine. For Mac, Application Preferences > Email accounts.

Refer to the screenshot attached below:

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Known Participant

This 'email accounts' opion is not available in Adobe Acrobat Reader x64. How do I disable it permanently in this version?

Legend

Thank you for reaching out.

The option should be available in the Preferences window.

Could you please share the screenshot of the Preferences window at your end?

Thanks,

Meenakshi