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Email link in Acrobat open Google and not email address

Community Beginner ,
Mar 24, 2024 Mar 24, 2024

I’m trying to create a link to an email in Acrobat. I have used mailto://xxx@gmail.com and mailto:xxxx@gmail.com and both with my icloud address. All it does is open the main Google webpage.

I have done the following:

  1. Edit>Link>Add or edit a link>appearance (decorate link)>actions>execute a menu item>actions – open a web link – mailto:me@gmail.com.
  2. Prepare a form>Button>Action>Select action – Submit a form
TOPICS
How to , Modern Acrobat , PDF
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1 ACCEPTED SOLUTION
Community Expert ,
Mar 24, 2024 Mar 24, 2024

Mailto: will open the default e-mail handler for your system. If that is Gmail, they will open Gmail, which is probably a disguised Chrome browser.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 24, 2024 Mar 24, 2024

Mailto: will open the default e-mail handler for your system. If that is Gmail, they will open Gmail, which is probably a disguised Chrome browser.

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Jul 15, 2024 Jul 15, 2024

I am having the exact same problem, whether I edit the link as an URL or email. All it does is take me to Chrome. WTH? It was working months ago...now, my resume is kinda useless, without a clickable email address. 

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New Here ,
Mar 21, 2025 Mar 21, 2025

so how do you fix it? i'm sending out resumes and my email links are going to the main google page.

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New Here ,
Apr 22, 2025 Apr 22, 2025

Has this issue been solved? I used to easlily add a URL to an email or website. Now it opens the email setup window (on a mac). Please help.

 

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New Here ,
May 20, 2025 May 20, 2025
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Default email is set to Microsoft outlook. Therefor, is shouldn't take me to the email setup page. It works fine in every other application except for Acrobat.

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