Entry Point not Found PM.dll

Question

A client of mine is running into this error.

It's only some of the time but intermittently.

Previously I reinstalled QuickBooks Enterprise 21 and repaired Adobe Acrobat, which fixed it for a while, but now they are running into issues again.

I even ran sfc /scannow, and it didn't find any corruptions in the system files.

I've read up on similar issues, but none of the suggestions have worked, like renaming the .dll to .dll.old, but the error keeps coming back.

Any clues?

Test Screen Name · Answer

I'm pretty sure Acrobat doesn't add any files to QuickBooks, so this would be a Quickbooks DLL file. Even though Acrobat might trigger the problem, it's likely to be Quickbooks that needs support.

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