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J
Jupaganelli
Participating Frequently
May 5, 2025
Answered

Erro Acrobat Distiller

  • May 5, 2025
  • 3 replies
  • 1193 views

Bom dia!

 

Ao iniciar meu PC com Windows 11, recebo a seguinte mensagem: "Outra instância do Distiller está em processo de inicialização. Esta instância não pode continuar.", mesmo sem abrir qualquer aplicativo da Creative Cloud.

Essa janela carrega mais de 20 vezes ao mesmo tempo, e só não aparece quando o Acrobat é desinstalado. 

 

Alguém conseguiria me ajudar? 

 

Muito obrigada antecipadamente!

Juliana

    Correct answer John T Smith

    It would SEEM that you have Acrobat set to start with Windows

     

    How to disable a program in Windows 10/11 startup
    -Click the 'window pane' in the very bottom left corner of the Windows desktop
    -Select * Settings
    -Select Apps
    -Select Startup
    -Select/toggle the program you want to disable/enable
    -BE VERY CAREFUL WHAT YOU DISABLE SO YOU DON'T STOP WINDOWS FROM RUNNING

    3 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    May 5, 2025

    It would SEEM that you have Acrobat set to start with Windows

     

    How to disable a program in Windows 10/11 startup
    -Click the 'window pane' in the very bottom left corner of the Windows desktop
    -Select * Settings
    -Select Apps
    -Select Startup
    -Select/toggle the program you want to disable/enable
    -BE VERY CAREFUL WHAT YOU DISABLE SO YOU DON'T STOP WINDOWS FROM RUNNING

      J
      JupaganelliAuthor
      Participating Frequently
      May 6, 2025

      Thank you very much for your help, it was really useful.

      At first I thought the same thing, but I was afraid to disable it. When I saw your reply, I made the adjustments and apparently they worked. Thank you so much!

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 5, 2025

      what acrobat version do you own and how was it installed?

      J
      JupaganelliAuthor
      Participating Frequently
      May 6, 2025

      Eu sempre sigo a versão mais recente disponível da Adobe.
      Obrigado pela ajuda. A resposta de John T Smith parece ter ajudado.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 5, 2025

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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