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W
Wazone05
Participant
June 28, 2024

"Cant save the document  -  this file cannot be found"

 

Hello Adobe Team , please fix this , it s been around for ages, and it s fuc*in annoying !

 

see attached

 

thanks

Amal.
Community Manager
Amal.Community Manager
Community Manager
June 28, 2024

Hi @Wazone05 

 

Hope you are doing well.

 

Your query is related to a Adobe Illustrator, please post your query on Adobe Illustrator community page https://community.adobe.com/t5/illustrator/ct-p/ct-illustrator?page=1&sort=latest_replies&lang=all&tabid=all so that our experts may look into it and help you better.

 

~Amal

Amal.
Community Manager
Amal.Community Manager
Community Manager
January 11, 2023

Hi @Mohammed24085771ys1c 

 

Hope you are doing well and sorry to hear that.

 

This error comes up when the document gets corrupted. If you have got the PDF from a different user, please try to re-download it and save it locally on your computer and check.

 

As a workaround you may also try to extract the PDF pages as a separate PDF files and then combine them together and see if that works for you

 

You may also get in touch with the author/creator of the PDF file and to re-create the PDF from the source file.

 

Hope this information will help

 

Regards

Amal

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