Error 110 MACBOOK PRO ACROBAT DC PRO

New Here ,
Aug 08, 2022 Aug 08, 2022

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HI

I just bought this Mac, I have the last version of Acrobat DC PRo and I get error 110 while I want to open PDF files sent by a provider. 

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Never got this on Windows before, what shoul I do (MacOs Monterey Macbook pro M1); I thought MAC was more efficient than Windows, it is not the case using DC Pro, I also have a lot of trouble to scan docs.

Thanks in adavnce for help

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

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This is a problem reading the PDF file. Does this happen with all PDF files? With PDF files from different sources? 

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New Here ,
Aug 08, 2022 Aug 08, 2022

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not alle the files only some of them; created by other persons or even also by myself (for instance a pdf created from a google doc

 

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

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This error message is usually an indication for a serious problem with the PDF document. I assume that Google uses it's own PDF generator, so those PDF files may be corrupt. Unless you can verify this with a file that was generated by Acrobat, I would assume that the error message is correct (I've never seen this, or similar messages show up without a good reason). 

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