Error 16

On my mac running mohave the SLStore and Adobe PCD folder permission fix didn't help, but I tried the same procedure on a couple other folders that had modified dates since I had done complete adobe reinstall and now my Acrobat DC is up and running again.

After uninstalling, reinstalling, re configuring etc. I finally saw a response posted 2 years ago that said "run Acrobat Pro as Administrator".  Well hallelujah it it worked.  Why isn't that shown as a fix as well by Adobe customer care?  RUN ADOBE ACROBAT PRO DC AS ADMINISTRATOR AFTER THE UNINSTALL, REINSTALL, RE CONFIGURING PERMISSIONS, ETC.

那个，除了使用管理员打开可以解决外，我把在Users文件夹下账户相应的adobe数据全部清除后也可以解决error 16,由于我是重装系统后的对Adobe的使用出现的问题，我意外的发现使用内置管理员账户并不会遇到这个error 16，所以我果断了清楚了我自己创建账户里的数据，另外，我对数据中的项目是有备份的。

Thank s, I have tried these many many times, the error just keep coming. Kindly advise

Tried EVERYTHING - NOTHING WORKS and I need to use the program about an hour ago.  Why do you folks not have a chat or phone option for these problems???

I have reinstalled Acrobat and followed the instructions for fixing error 16.

Please refer this link for help : https://helpx.adobe.com/creative-cloud/kb/configuration-error-cs5.html

Let me know if you need further help.

I am running Windows 7.  I can not get the read only to remove in the SLStore file.

I tried this and it didn't work in Windows 10

I have this Error 16 issue too, on Windows 10.  I have changed the folder permissions as suggested in the link, but it hasn't changed.

It works when run as administrator, but not the simple way.

I have then tried the "support" options, which turns out to basically be this forum, no direct email support!

This software isn't working with windows 10.  It worked for about 6 weeks, but now throws Error 16.  Adobe's support (chat support) four times failed to fix it and wasted a whole day of our time.  I've dumped it in Dell's lap I am through with it.  If Dell can't get any satisfaction, I'm getting my license fee back, they can have their unusable serial number back, and I'm going to find a different product such as NitroPro or similar.  We only use a few functions that are included in this software.  I think they need to market less, and make it work more.  Good luck all of you, if by chance I do get a solution that works on a Windows 10 installation I will come back and post it.  The link at the top was useless for me.  The only thing I have discovered at present is that if I delete the contents of the C:\Program Files (x86)\Common Files\Adobe\SLCache directory, and start Adobe Acrobat DC Standard and accept the license agreement, at least we can use it for a while, until it throws error 16 again. NOTE: I don't have any other ADOBE software on this laptop.  Back your stuff up, proceed at your own risk, just because this works a certain way for me, it may cause you unknown grief and or data loss.  YOU HAVE BEEN WARNED.

Strangely on Windows 7 (Yes I like Windows 7)  I was getting this error, then I tried running the app as administrator and everything appears to be running fine. This is clearly just a workaround and not ideal - but solved my issue