Copy link to clipboard
Copied
Earlier today I was upgrading Acrobat Pro on multiple standalone Windows 7 64-bit computers to version 11.0.19 from 11.0.18. It worked perfectly on all machines except one. On that machine I kept getting the following message: "Error 1723: There is a problem with this Windows installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action ISSetupFilesExtract, entry: SFStartupEx, library: C:\Windows\system32\config\SYSTEM~1\AppData\Local\Temp\MSI2F2A.tmp." Does anyone have any suggestions on how to fix this issue?
Copy link to clipboard
Copied
are you manually instaling the updates from http://www.adobe.com/downloads/updates/
if so, make sure you have read/write permissions on your temp folder and empty it.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now