Error code: 1602
I'm using Win7 professional edition, acrpbat reader downloaded an update but after I click on install i got an error message Error code: 1602, I tried to find a solution but there are no solutions.
Thanks
Arturo.
I'm using Win7 professional edition, acrpbat reader downloaded an update but after I click on install i got an error message Error code: 1602, I tried to find a solution but there are no solutions.
Thanks
Arturo.
[2010-06-13 15:27:08] GetFileVersion(): C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[2010-06-13 15:27:08] File version: 1.0
[2010-06-13 15:27:08] Build number: 5
[2010-06-13 15:27:08] Revision number: 0
Your version of AdobeARM.exe is 1.0.5.0. Latest version is 1.1.7.0
[2010-06-13 15:33:46] Failed to navigate to URL: http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
[2010-06-13 15:33:46] Error Code: 0x2A
You probably won't find any files in C:\ProgramData\Adobe\Reader\9.2\ARM\ARM Update\ as you haven't managed to connect to the download URL. Try cutting and pasting the URL into your browser to determine if you can actually reach the download page.
[2010-06-13 15:35:11] Command line: C:\ProgramData\Adobe\Reader\9.2\ARM\ARM Update\ReaderUpdater.exe C:\ProgramData\Adobe\Reader\9.2\ARM\ARM Update\ReaderUpdater.exe
[2010-06-13 15:35:11] ShellExecute failed in RelaunchARM.
[2010-06-13 15:35:11] Error Code: 0x2
Check that the above file actually exists (ReaderUpdater.exe) Error Code: 0x2 is 'The system cannot find the file specified'
[2010-06-13 15:35:42] C:\ProgramData\Adobe\Reader\9.2\ARM\ARM.msi
[2010-06-13 15:35:42] GetLastError(): 0x5 - Access is denied.
[2010-06-13 15:35:42] C:\ProgramData\Adobe\Reader\9.2\ARM\
[2010-06-13 15:35:42] GetLastError(): 0x5 - Access is denied.
AdobeARM is trying to update itself and is not able to. Check that the ARM.msi is present and accessible
A possible workaround is to manually download and install the updates or if you only use Reader, try uninstalling and install a freshly downloaded version.
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