Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Error in using the signature feature on Google Drive

New Here ,
Apr 07, 2023 Apr 07, 2023

I just installed Adobe Acrobat Reader from Google suite marketplace to use on Google drive and can't activate the signature feature. The error message has session ce713573-61a8-4e51-9513-311ed114c727. My Adobe account is free so I couldn't get help from live chat. 

TOPICS
Edit and convert PDFs , Security digital signatures and esignatures
489
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 09, 2023 Apr 09, 2023

What is your system?

 

As of my knowledge, the signature feature is not a free feature.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 10, 2023 Apr 10, 2023
LATEST

Thanks for your comment. My system is windows 11. You might be right but that doesn't mean it's normal to have this error. I am able to use the fill & sign feature on the Adobe Acrobat Reader program, not on Google drive, with a free acount. My actual question is if the fill & sign feature is available on this Google drive version. Please see the screenshots: 

 

 

Adobe1.jpgAdobe2.jpg

 

 

 

 

 

 

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines