Error: Insufficient data for an image

[Shahmeer31440389hio4]

I am using Adobe Acrobat Pro (64-bit), version 2023.003.20244 and for the first time in my life, I get this error : 'Insufficient data for an image' for only two images (they do not load) in my large 200+ pages PhD thesis manuscript depsite the fact there are over 100 figures in the PDF manuscript, all of which loaded normally including even several of those that are as complex as the two images that did not. In fact, three images that were loaded normally are similar to those two that did not. The PDF was generated via Overleaf LaTeX web. 

Please advise on how to solve this. 

[Shahmeer31440389hio4]

I am using Adobe Acrobat Pro (64-bit), version 2023.003.20244 and for the first time in mt life, I get this error : ' Insufficient data for an image in Acrobat or Acrobat Reader' for only two images in my large 200+ pages PhD thesis manuscript depsite the fact there are over 100 figures in the PDF manuscript all of which loaded normally even several of those that are as complex as the two images. In fact, three images are similar to those two and yet the three ones loaded and not those two. The PDF was generated from Overleaf LaTeX web,

Please advise on how to solve this. 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from using the community bugs">

[Shahmeer31440389hio4]

I reposted using that list. Did I do right? Please do move my post to get responses.

[Meenakshi Negi]

Hi Shahmeer31440389hio4,

Thank you for reaching out.

Please try the troubleshooting steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/insufficient-data-image.html. 

Let us know how it goes.

Thanks,

Meenakshi