Error Message - Font missing - Win11

[WernerJB]

I'm trying to print a TIF file to convert in a printable/Press Quality pdf file and have the following problem/error message.

%%[ ProductName: Distiller ]%%
%%[ Error: Helvetica not found. Font cannot be embedded. ]%%
%%[ Error: invalidfont; OffendingCommand: findfont ]%%

Stack:
/Font
/Helvetica
/_Helvetica
[39 /quotesingle 96 /grave 130 /quotesinglbase /florin /quotedblbase
/ellipsis /dagger /daggerdbl /circumflex /perthousand /Scaron
/guilsinglleft /OE /.notdef /.notdef /.notdef /.notdef /quoteleft
/quoteright /quotedblleft /quotedblright /bullet /endash /emdash
/tilde /trademark /scaron /guilsinglright /oe /.notdef /.notdef
/Ydieresis]

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

I have Helvetica installed and the file does not have any type layers - it is just a plan picture. Can anyone guide me into the right direction?

Thank You.

[Amal.]

Hi there

Hope you are doing well and sorry for the trouble.

Please go through the similar discussion https://answers.acrobatusers.com/File-Print-Adobe-PDF-working-q131874.aspx and see if that works for you.

Also, please go through the help page https://helpx.adobe.com/x-productkb/global/troubleshoot-postscript-errors.html and check.

Regards

Amal

[WernerJB]

Suggestion 1 did not apply and suggestion 2 is complicated. Surely there must be s simpler solution?

But thank you - I appreciate it.

[Amal.]

Hi there

The post script error usually occurs when you try to print a secured PDF file as Adobe PDF (Refrying.)

Please try to remove the security from the file and then try again and see if that works. If you have got this file from a different user please ask him/her to remove the security settings from the document for you.

Hope this information will help

Regards

Amal

[WernerJB]

I'm trying to print a tif file from Photoshop to a PDF for offset printing.

[Luke Jennings3]

You can save a tiff as a Photoshop pdf from Photoshop, no need to print to postscript.

[WernerJB]

Not for offset printing. I'm doing pre-press work.

But thanks for the tip.

[WernerJB]

There is possibility to set Cropmarks and Bleeds.

[Luke Jennings3]

I'm not sure exactly what you are asking, but your best bet might be to place your tiff into an InDesign page at the desired size and cropping, include bleed in the document set up, and export to PDF/X4.