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Godwin Clark
Participant
September 11, 2021
Answered

Error message when I try to download Adobe Acrobat 2020 pro

  • September 11, 2021
  • 3 replies
  • 9507 views

I have a new computer with very little on it.  Windows 10 operating system.  I've downloaded Adobe Elements and Premier but when I try to download Acrobat 2020 pro I get the error message, "Not enough memory resources are available to process this command"  The virtual assistant was no help.

Correct answer brads7419741

Had the same issue. Had to click "setup.exe" instead of "WindowsInstaller..... .exe". Worked!

3 replies

B
brads7419741Correct answer
Participant
May 29, 2024

Had the same issue. Had to click "setup.exe" instead of "WindowsInstaller..... .exe". Worked!

    M
    Matthew38768312bmhm
    Participant
    July 23, 2024

    This was the solution for me as well. I was installing Acrobat Standard DC.

    Govardhan.V
    Govardhan.V
    Participating Frequently
    September 11, 2021

    Delete User Temp Folder contents.  ( %temp%)

    Run command prompt as Administrator , runSFC Scan and try to install once

     

    sfc /scannow

     

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    September 11, 2021

    How much RAM do you have?

    G
    Godwin ClarkAuthor
    Participant
    September 19, 2021

    16 GB.  I did figure out how to install it and it is working now.  It was suggested I contact Adobe support and they were not willing to help, so I had to figure it out for myself which I finally did.  In the future I will stick to this Community for guidance.  Thank you for your effort to help.

    G
    Godwin ClarkAuthor
    Participant
    September 29, 2021

    Hi there. I'm having the same error message when I try to run the install file. What did you do to install it after all?

     


    Forgive me because it's been some time and I'm not great at
    technical things but I'll do my best to describe what I did. I was
    clicking on the wrong icon once I opened the zip file. There was another
    .exe file further up - and I apologize that I don't remember the name of
    it, but it was in the same zip file but above the one I was clicking. In
    short, I clicked that one and it installed. I hope this helps.

    --
    *Best,*
    *Kimberly Godwin Clark*
    *www.LeightonFarm.com *
    *www.GoodHorse.org *
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