Error PDF Preview Handler

[Joe22595108a1bv]

Hi, 

I have always been able to view PDF's in outlook and File Explorer without opening them and then one day it stuopped working. I have done the troubleshoot items and made sure its set as the default. No updates have been done and nothing change prior to make it stop working. 

It comes up with "This file cant be previewed because of an error in the PDF Preview Handler" 

Is there a fix for this?

[Amal.]

Hi Joe,

Hope you are doing well and sorry for the trouble.

Would you mind sharing the version of the Acrobat DC you are using? To check the version go to Help > Check for updates and reboot the computer once.

Also, please go through the similar discussions i have found as below and see if that helps:

https://community.adobe.com/t5/acrobat-reader-discussions/preview-handler-error-in-outlook-2013/td-p...

https://answers.microsoft.com/en-us/outlook_com/forum/all/pdf-previewer-error/fcfc3bc8-8005-4ac7-a02...

Regards

Amal