Error Printing to pdf from Office 2019

Forum|Forum|4 years ago
November 27, 2021
2 replies
517 views

I'm using Adobe Acrobat 9 Pro. when I want to print a word file to PDF, got the following error message:

%%[ ProductName: Distiller ]%%
Calibri not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:
-dict-
-file-

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

Please advise how to solve this issue. Thank you.

Create PDFs

This topic has been closed for replies.

Brad @ Roaring Mouse

Community Expert

In addition to @J E L 's tip, while you're in there, Click Edit beside your Default Settings > Fonts > "When embedding fails": If it is currently set to "Cancel job", change to "Warn and Continue". It won't solve your font issue, but at least it will make a PDF that you can look at to see where it went wrong.

J E L

Community Expert

Hi @Dan_163, have you checked your PDF printer settings? From within the Word file, when you go to print to PDF, look at the PDF Settings first. Do you have "rely on system fonts" checked? If so, try unchecking the box to see if Calibri will print.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded